CMS customer feedback form

In order for us to continually improve our service, we would be most grateful if you could complete this questionnaire to indicate your thoughts about the service you received from Sypol.

Please rate us using the drop down boxes below

Name: Company: Subscription No I consider the subscription value for money -- Please Select -- Strongly agree Agree Strongly disagree The Helpdesk is answered in a timely manner -- Please Select -- Strongly agree Agree Strongly disagree N/a My queries are answered in a courteous and professional manner -- Please Select -- Strongly agree Agree Strongly disagree N/a Technical queries are answered to my satisfaction -- Please Select -- Strongly agree Agree Strongly disagree N/a The technical content of the assessments is to my satisfaction -- Please Select -- Strongly agree Agree Strongly disagree N/a The assessments are turned around within my expected timescale -- Please Select -- Strongly agree Agree Strongly disagree N/a I am kept adequately informed of any assessment delays -- Please Select -- Strongly agree Agree Strongly disagree N/a I understand how CMS fits into our COSHH Management System -- Please Select -- Strongly agree Agree Strongly disagree N/a I am satisfied with CMS Online's capabilities -- Please Select -- Strongly agree Agree Strongly disagree N/a The internet performance is reliable -- Please Select -- Strongly agree Agree Strongly disagree N/a Any online problems are resolved to my satisfaction -- Please Select -- Strongly agree Agree Strongly disagree N/a How do you rate our overall performance? Please give any comments to assist Sypol in improving its service Are you a member of a trade association? If so, please give details